3 – 8 p.m. Monday through Friday
12 p.m. – 8 p.m. Saturday and Sunday
As of March 17, we have implemented a restricted visitation policy. Encompass Health Kingsport Rehabilitation Hospital is no longer allowing visitors in our hospitals with the exception of a primary caregiver who needs training to prepare for a patient's safe and efficient discharge home. Our primary goal in restricting visitors is to safeguard our patient population from contracting COVID-19 and maintain the health of our hospital staff. During this time, phone and video calls are encouraged as alternative methods of communication with patients.
Our team is still here to proudly serve our patients during this time through our inpatient rehabilitation hospital. We know this is a stressful time, and we are ready to make sure our patients receive the best and safest care possible. If you are a healthcare provider looking for information on making a referral, click here.
In accordance with the CDC guidelines on events and gatherings, we will be postponing our upcoming support groups until further notice.
Our patient and caregiver resources hub offers information on visitation restrictions, shares suggestions on how to stay connected and addresses other frequently asked questions.
With the safety of our patients, staff and guests being our top priority, we believe we are prepared to follow any reporting, quarantine and medical follow-up recommendations provided by the CDC and local health authorities.
We are following this outbreak closely and making sure that our clinicians are kept up-to-date on the current recommendations for screening patients. Our preparation plan includes our existing infection control protocols, education for leadership and employees on the CDC’s recommendations for signs/symptoms, prevention and treatment as well as employee refresher training on use of personal protective equipment.
In addition, we are taking the following actions in our hospital as safety precautions including:
Whether at home, in public venues or at work, each of us is exposed to a range of illnesses including colds and flu. If you’re feeling ill, stay home, and seek care if you have signs of serious illness such as:
For more information on COVID-19, visit https://www.cdc.gov/coronavirus/2019-ncov/index.html.