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Welcome to our hospital

At Encompass Health Rehabilitation Hospital of Concord, we are committed to helping you regain independence after a life-changing illness or injury. Serving the city of Concord and central New Hampshire, we are a leading provider of inpatient rehabilitation for stroke, spinal cord injury and other complex neurological and orthopedic conditions.

Using clinical collaboration and advanced technologies, we provide a personalized care plan designed to meet your unique needs and help you achieve your goals.

Our inpatient rehabilitation hospital uses an interdisciplinary team approach that includes physical, speech and occupational therapists, rehabilitation physicians, rehabilitation nurses, case managers, dietitians and more, combined with our advanced technology and expertise, to help you achieve your goals. You will receive at least three hours of therapy five days per week while under the constant care of registered nurses, many of whom specialize in rehabilitation, and frequent independent private practice physician* visits.

Rehabilitation is covered in full or part by most health insurance plans, including Medicare and Medicaid. Our hospital has contracts with most major insurance companies and is willing to negotiate with other companies, as needed.

*The hospital provides access to independent physicians.

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Careers

What to expect

Take a look at what happens during a stay at our hospital

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Superior amenities at our hospitals

50 Beds

Televisions

Telephones

Free WiFi

Nonsmoking

Pet friendly

Interpreter services

Tours available

Support groups

Student observation hours

Onsite hemodialysis

See our hospital

We proudly display our Gold Seal of Approval™

Joint Commission Accreditation

By demonstrating compliance with The Joint Commission’s national standards for healthcare quality and safety, our hospital is accredited by The Joint Commission.

Stroke Rehabilitation

Our hospital has earned The Joint Commission’s Gold Seal of Approval® for Disease-Specific Care Certification in stroke rehabilitation.

Amputee Rehabilitation

Our hospital has earned The Joint Commission’s Gold Seal of Approval® for Disease-Specific Care Certification in amputee rehabilitation.

Take a virtual tour

The following region contains a Google 3D virtual tour feature that allows a user to view the Encompass Health facility. To assist screen reader users in understanding what is presented in the 3D virtual tour, each image view is independently described within lists that can be found under each linked heading.

Please click on the arrows to navigate through the hallways on each floor. Use the "L" options on the right-hand side of the tour window below to navigate through different areas/floors of the hospital for a full virtual tour. See a key to "L" areas below.

L1 - Cafeteria
  • Multiple tables and chairs for patients and visitors to eat together.
  • Vending machines for drinks and snacks available for purchase.
  • Buffet style food area with menu, utensils, and condiments to choose.
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  • Multiple tables and chairs for patients, visitors, and family to sit together.
  • Television with chairs available for use.
  • Desk with chair and computer next to bookcase with books to borrow.
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  • Multiple tables throughout therapy gym to assist in patient therapies.
  • Exercise equipment throughout gym to be used with technologies in therapy sessions.
  • Small stairs to assist in building patients strength.
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  • Patient room with bed, sink, bathroom, TV and chair for visitors.
  • Wardrobe with storage for personal effects is under the television.
  • Small desk area with chair.
  • Window with exterior view.
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  • Shared patient room with two beds, sink, bathroom, 2 TVs and chairs for visitors.
  • Two wardrobes under TVs for storage.
  • Nightstands are placed next to each bed with a curtain to divide the room between patient beds.
  • Window with exterior view.
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  • Activities of daily living suite is a recreated bedroom, kitchen, and bathroom area to simulate activities of daily life for patients to practice before they return home.
  • Bedroom has bed, nightstand, and small desk and chair.
  • Kitchen has small table and chairs, standard kitchen appliances and sink.
  • Bathroom has a shower, sink, and toilet.

Leadership and staff

Sharon Hartl
Sharon Hartl, OTR/L

Chief Executive Officer

Sharon has nearly 30 years of experience in healthcare, with the majority of her career spent in acute inpatient rehabilitation.

Sharon has nearly 30 years of experience in healthcare, with the majority of her career spent in acute inpatient rehabilitation. She has held progressive positions as occupational therapist, stroke program leader, occupational therapy clinical leader, and has been a member of the senior leadership team as the director of therapy operations at New England Rehabilitation Hospital of Portland since 2012. She serves on the quality advisory committee at MaineHealth Care at Home, currently holds the position as legislative chair for the Maine Occupational Therapy Association and is a member of the Maine Stroke Alliance. She is a seasoned professional whose commitment to extraordinary patient care is foremost in her role as a clinician and as a leader. Sharon is a graduate of Quinnipiac University.

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Powen Hsu
Powen Hsu, MD

Medical Director

Dr. Hsu is certified in physical medicine & rehabilitation through the American Board of Physical Medicine & Rehabilitation.

Dr. Hsu is certified in physical medicine & rehabilitation through the American Board of Physical Medicine & Rehabilitation. He also holds certification in addiction medicine through the American Board of Preventive Medicine. He is a graduate of Tufts University School of Medicine, having served his residency at Sinai Hospital and Johns Hopkins University Hospital.

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Susan Easterling-Wood
Susan Easterling-Wood, MHSA

Quality/Risk Director, Quality Assurance

The majority of Suzy’s 15 year career in healthcare, prior to Encompass Health Concord, was spent working with the state of New Hampshire at the Department of Health and Human Services at New Hampshire Hospital.

The majority of Suzy’s 15 year career in healthcare, prior to Encompass Health Concord, was spent working with the state of New Hampshire at the Department of Health and Human Services at New Hampshire Hospital. Her career with the state started as a utilization review coordinator, then a quality and compliance specialist, ultimately moving into the position of director of quality and utilization management. She earned her master’s degree in human services administration (MHSA) from Antioch University New England, and her bachelor's degree in psychology from Saint Martin’s University.

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Wendi Guillette
Wendi Guillette, OTR

Director of Therapy Operations

Wendi has practiced in the field of occupational therapy for 24 years.

Wendi has practiced in the field of occupational therapy for 24 years. After obtaining her degree in occupational therapy from the University of New Hampshire, she completed an internship at Encompass Health Rehabilitation Hospital of Concord. This experience solidified her desire to focus her career on adult rehabilitation. Since then, she has worked in numerous healthcare settings including acute care, home care, sub-acute and outpatient. Wendi rejoined the Encompass Health team as the inpatient therapy manager in 2002 and was promoted to director of therapy operations in 2011. In 2018, Wendi earned her master’s degree in healthcare administration from New England College. In addition to her work at Encompass Health, Wendi is a member of the New Hampshire Stroke Collaborative, as well as serves on the planning committee for the annual New Hampshire Stroke and Brain Injury conference.

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Judy LaFrance
Judith LaFrance, MBA

Controller

Judy became Encompass Health Concord's controller in 2018 and brings with her more than 30 years of experience in finance, mostly spent in a healthcare setting.

Judy became Encompass Health Concord's controller in 2018 and brings with her more than 30 years of experience in finance, mostly spent in a healthcare setting. She received her MBA in leadership from Franklin Pierce College and her BA in psychology from the University of New Hampshire. Prior to HealthSouth, she spent 10 years at LRGHealthcare, most recently serving as the director of accounting. Judy is the treasurer of NHMGMA and a former member of the Partnership for Public Health board in Laconia, NH.

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Myra Nixon
Myra Nixon

Director of Human Resources

Myra joined Encompass Health Rehabilitation Hospital of Concord in 2007.

Myra joined Encompass Health Rehabilitation Hospital of Concord in 2007 and brings more than 18 years of human resource experience in a healthcare setting to her role of human resources director. Throughout her healthcare experience and previous experience in hospitality, she has learned how to be a proactive management executive, with strong leadership skills in strategic planning and implementing policies and programs based on company oriented goals. Myra recently served on the board of directors for the Manchester Community Health Center for 12 years and is a member of the New Hampshire Hospital Association.

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Kate Palmieri
Kate Palmieri, BSW

Director of Case Management

Kate joined Encompass Health Rehabilitation Hospital in 2000 and was promoted to the director of case management in 2004.

Kate joined Encompass Health Rehabilitation Hospital in 2000 and was promoted to the director of case management in 2004. Kate holds a bachelor’s degree in social work from Keuka College in Keuka Park, New York. She completed her internship in at Loretto Geriatric Center in Syracuse, New York. Kate is a member of the Case Management Society of New England and participates in the Case Management and Social Workers Leadership meetings of New Hampshire.

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Susan Tanner
Susan Tanner

Business Development Director

Susan came to Encompass Health Rehabilitation Hospital in 2011.

Susan came to Encompass Health Rehabilitation Hospital in 2011 with an extensive background in healthcare marketing and administration and a degree in business administration from the University of Massachusetts. Her experience includes the design, planning and operations of healthcare facilities. She also served as president of the board of directors of one of the largest nonprofit hospice organizations in Connecticut. Known for her collaborative style, Susan builds successful partnerships and relationships with healthcare providers and community groups. Maintaining a balance between customer service and effective operations is the hallmark of her work.

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Connected care – One site - Two services

No matter where our patients are in the recovery process, we can help. We develop care plans to meet patients where they are, including comprehensive inpatient and outpatient therapy services and treatments. Visit any of our locations to learn more.

Patient satisfaction ratings

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What to expect

Take a look at what happens during a stay at our hospital

Watch the videos

Get in touch with us

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Our hospital

We deliver connected care and superior outcomes through our state-of-the-art inpatient rehabilitation hospital.

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