This Notice of Privacy Practices describes how we may use and disclose your protected health information to carry out treatment, payment or healthcare operations and for other purposes that are permitted or required by law. It also describes your rights to access and control your protected health information. "Protected health information" is information about you, including demographic information, that may identify you and that relates to your past, present or future physical or mental health or condition and related healthcare services.
Download the entire Notice of Privacy Practices document in:
We also include provide specific information for residents of California.
This Policy applies when you interact with us through our Services. It also applies anywhere it is linked. It does not apply to non-Encompass Health websites and mobile applications that may link to the Services or be linked to or from the Services; please review the privacy policies on those websites and applications directly to understand their privacy practices. Some information that we collect through the Services may be subject to the federal Health Insurance Portability and Accountability Act (HIPAA). Please see our Notice of Privacy Practices for more information.
Some of the Services may include features or services that permit you to enter contact information and other information about you. We collect and store any information you enter on our Services. This includes:
Some of this information may be collected by external parties on our behalf. For example, we use a payment processor when you engage in a transaction on our site; Encompass Health does itself collect or store payment card information.
When you interact with the Services, certain information about your use of our Services is collected automatically. This includes:
Much of this information is collected through cookies, web beacons, and other tracking technologies, as well as through your web browser or device. Encompass Health relies on partners to provide many features of our sites and Services using data about your use of Encompass Health and other sites.
Most web browsers automatically accept cookies but, if you prefer, you can usually modify your browser setting to disable or reject cookies. If you delete your cookies or if you set your browser to decline cookies, some features of the Services may not be available, work, or work as designed. You may also be able to opt out of or block tracking by interacting directly with the other companies who conduct tracking through our Services.
We may use the information we collect from you for the following purposes:
We use a combination of physical, technical, and administrative safeguards to protect the information we collect through the Services. While we use these precautions to safeguard your information, we cannot guarantee the security of the networks, systems, servers, devices, and databases we operate or that are operated on our behalf.
We engage the following types of vendors to perform functions on our behalf such as: billing and collection providers; auditing and accounting firms; professional services consultants; providers of analytics services; security vendors; and IT vendors.
There are limited circumstances in which the service provider collects data directly from you when their privacy policies may also apply.
Where you choose to interact with us through social media, your interaction with these programs typically allows the social media company to collect some information about you through digital cookies and other tracking mechanisms they place on your device. In some cases, the social media company may recognize you through its digital cookies even when you do not interact with their application. Please visit the social media companies’ respective privacy policies to better understand their data collection practices and the controls they make available to you.
We share data with other members of our group of companies.
We may share aggregated or de-identified data at our discretion, including with marketing agencies, media agencies and analytics providers. These other companies will not be able to relate this data to identifiable individuals.
We may combine information from the Services together and with other information we obtain from our business records.
If you decide to provide information about others on the Site, we will collect your and the other person’s information. You agree that you will obtain the other person’s consent to this before giving us their contact or other information. You also agree that you will not send us the contact information of a minor.
We may transfer to another entity or its affiliates or service providers some or all information about you in connection with, or during negotiations of, any merger, acquisition, sale of assets or any line of business, change in ownership control, or financing transaction. We cannot promise that an acquiring party or the merged entity will have the same privacy practices or treat your information the same as described in this Policy.
If you use our Services outside of the United States, you understand that we may collect, process, and store your information in the United States and other countries. The laws in the U.S. regarding information may be different from the laws of your state or country. Any such transfers will comply with safeguards as required by relevant law. By using the Services, you consent to the collection, international transfer, storage, and processing of your data.
The Services are intended for users age sixteen and older. Encompass Health does not knowingly collect information from children under age 16. If we discover that we have inadvertently collected information from anyone younger than the age of 16, we will delete that information.
To the extent that we receive protected health information about you, that information is subject to electronic disclosure to the extent permitted by applicable law.
If at any time you would like to unsubscribe from receiving future emails, you can click the unsubscribe link at the bottom of any email newsletter, or email us at firstname.lastname@example.org and we will promptly remove you from all correspondence.
For specific disclosures for residents of the State of California, please see our California Privacy Notice.
Residents of the State of Nevada have the right to opt out of the sale of certain pieces of their information to other companies who will sell or license their information to others. At this time, Encompass Health does not engage in such sales.
We may make changes to this Policy from time to time. We will post any changes, and such changes will become effective when they are posted. Your continued use of our Services following the posting of any changes will mean you accept those changes.
For questions about our privacy practices, contact us at:
Encompass Health Corporation
Attn: Privacy Office
9001 Liberty Parkway
Birmingham, Alabama 35242
Updated January 1, 2020