Patients can obtain health records in person or by contacting the Health information Management (HIM) Department at the Encompass Health hospital they visited.
A patient may contact the Texas Health Facility Licensing Unit:
Phone: (512) 438-5448
Email: Hospital_Licensing@hhs.texas.gov
Fax: (512) 438-5289
Mailing address: Texas Health and Human Services Commission Health Facility Licensing Unit (MC 1868) P.O. Box 149347 Austin, Texas 78714-9347
Texas Health Care Facilities Regulation:
Visit www.hhs.texas.gov/providers/health-care-facilities-regulation/contact-hcfr-program-staff
A patient may also file a consumer complaint on the Texas Attorney General’s website.
File a consumer complaint:
Visit www.texasattorneygeneral.gov/consumer-protection