Help paying your bill

We are committed to providing high quality rehabilitation and services to our patients. Encompass Health Rehabilitation Hospital of Bakersfield provides free or discounted emergency and other medically necessary care to patients who are uninsured or underinsured and who qualify for assistance under our financial assistance policy.

Patients who qualify for assistance are eligible for income based, sliding scale discounts for emergency and other medically necessary care. In general:

• Patients whose family income is equal to or less than 200% of the Federal Poverty Guidelines are generally eligible for free emergency and medically necessary care.
• Patients whose family income is between 200% and 400% of the Federal Poverty Guidelines are generally eligible for a sliding scale discount ranging from 50% to 75% for emergency and other medically necessary care.

How To Apply

To apply for Financial Assistance, a complete Financial Assistance Application is required. A complete Financial Assistance Application is inclusive of, but not limited to, disclosure of family size, employment information, income, outstanding financial obligations, and supporting documents as detailed in the Financial Assistance Application and the associated instructions below. Complete Financial Assistance Applications should be submitted to the hospital at 5001 Commerce Drive Bakersfield, CA 93309. If you need help with translations of financial assistance documents in other languages, large print, braille, audio, or other accessible electronic formats, please contact the hospital controller at (661) 323-5500.

Hospital Bill Complaint Program

If you believe you were wrongly denied financial assistance, you may file a complaint with the State of California’s Hospital Bill Complaint Program. Go to the Hospital Fair Billing Program for more information and to file a complaint.